Education, Training, and Consultation
A full spectrum of training programs and educational resources is available for subscribers,
including on-site programs and regional workshops. UDSMR offers special analytic, reporting, consultation,
and training (data analysis / interpretation / application workshops) services to meet the urgent and unique
needs of its individual subscribers. Fees for these special services will be determined and negotiated based
upon a discussion of the subscribers’ needs and agreed upon deliverables. Subscribers are encouraged to contact
UDSMR to discuss and evaluate the possible options available to help them meet the challenges facing their
rehabilitation organization. For more information, please contact Carole Stickels at 716-817-7815.
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Credentialing
Reliable collection of data is very important to UDSMR and its subscribers. To ensure that facilities are submitting reliable
data, each subscribing hospital goes through a two-phase credentialing process. Phase I requires each clinician who performs (or will perform)
assessments at a facility to take an examination provided by UDSMR. A facility becomes credentialed once 80% of the reported number of
clinicians pass the examination with a score of 80% or better. Phase II
involves a technical review of data submitted by the facility. For more information, please contact us at 716-817-7800 or credentialing@udsmr.org.
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Client Services
The primary role of the Client Services team is to act as account representatives for our current subscribers.
Each account representative stays in touch with assigned facilities in order to support and manage day-to-day
needs that pertain to use of the systems to which the facilities subscribe. By working closely with our technical
support team, clinical support staff, and statistical work group, our client services department will make sure
you receive the assistance and the answers you need now. To contact Client Services, please call 716-817-7872.
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Subscription Sales
The primary role of the subscription information and sales team is to provide prospective subscribers with
information about our outcomes data management systems. The best way to learn about our subscription sales is
through an online demonstration for you and your staff. During the demonstration, we will provide you an overview
of the instrument, the software, and quarterly benchmark reports associated with the system that interests you.
We will also show you how you can instantly generate reports from data you just entered into the system and how
you can use the system's output to guide case conferences, facilitate family meetings, and promote your services
to others. To contact Sales, please call 716-817-7856.
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Research
UDSMR conducts a wide range of clinical and scientific research projects related to functional assessment in the
field of medical rehabilitation. UDSMR also provides support to other researchers in this field. For more
information, please contact our Clinical Trials/Research Department at 716-817-7809.
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For the Research Project Tracking Form, please click here.
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For information on our Clinical Trial Services, please click here.
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UDSMR Business Partners
If you are interested in partnering with UDSMR, please contact Fran Hagerty, Marketing Manager, at 716-817-7893.
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